MiVoice Connect® Nears End-Of-Life

With MiVoice Connect entering end‑of‑life, now is the time to safeguard your communications environment from upcoming support limits, security risks, and operational disruptions.

Mitel's MiVoice Connect End-of-Life Timeline

July 6, 2024

End of New System Sales

Dec 31, 2025

End of License Sales

Dec 31, 2029

End of Mitel Technical Support

MiVoice Connect device clients

What happens if I continue using MiVoice Connect?

Staying on MiVoice Connect as it moves through its end‑of‑life milestones can introduce a variety of operational challenges for your organization.

Security Risks

Your exposure to security vulnerabilities can increase as updates and patches become more limited over time.

Limited Expansion

You may face expansion challenges when user licenses and addon components are no longer available for purchase.

Reduced Support

Unfortunately, support becomes limited, leading to slower resolutions and more disruptions.

Your Recommended Path Forward

Now is the ideal time to evaluate which communication platform will best support your organization moving forward. To help you transition smoothly and avoid future disruptions, we’ve outlined the top recommended paths based on stability, security, and long‑term support.

FortiVoice™

The perfect fit for organizations needing power and simplicity without the complexity of traditional PBX systems

Fortinet logo

Quick highlights

  • Integrated with Fortinet security
  • On-premise or hybrid-based
  • Great for security-focused organizations

MiVoice Business®

Ideal for those seeking a feature‑rich, enterprise‑ready system with powerful management tools and proven reliability

Mitel logo

Quick highlights

  • Mitel's official recommended upgrade option
  • Active deployment + ongoing security updates
  • Migration discounts available

UCaaS Solutions

Our modern cloud‑based communication solutions are designed for mobility, scalability, and streamlined management.

Zoom logo Teams logo RingCentral logo

Quick highlights

  • Fully cloud-hosted
  • Scalable & low maintenance
  • Enterprise-grade calling features

We'll make your migration simple & stress-free

With High Point Networks, system migration doesn’t have to be a headache — no matter which path you choose. Our expert support team handles every detail from planning to implementation so you can move forward with confidence and keep your business running without disruption.

We bring decades of unified communications expertise to every project, have helped organizations of all sizes transition from legacy systems to modern solutions, and are proud to be a multi-award-winning Mitel Platinum Partner.

Terry
Unified Communications Specialist
High Point Networks phone expert

We’re here to help you move forward with confidence

Ready to move forward with a solution that’s ready for the future? Or need help choosing the right migration path? Our team is here to guide you every step of the way. Whether you're exploring options, planning your timeline, or ready for the next steps, we're happy to talk through what’s best for your organization.

Yes. If you have Mitel 6900 series phones, they can potentially be repurposed in MiVoice Business and Zoom.

  • 12/31/2025 – End of design support (no more planned updates)
  • 12/31/2026 – End of extended license sales
  • 12/31/2029 – End of hardware repair
  • 12/31/2029 – End of technical support (HPN will offer best-effort support beyond this date)

Our experts recommend you reach out and inquire about the current MiVoice Connect software release you have. If you have an active Mitel contract, you can request an upgrade to the latest software to support VMware 8 prior to upgrading their virtual infrastructure.

Yes, your software will continue working after Mitel ends official support. The team at High Point Networks will offer best-effort support for any issues that arise.

Yes, software release notes are available for all Mitel releases upon request. Our experts are happy to sit down and answer any questions.

Campaign - MiVoice Connect Migration

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