We Focus On Customers Care About Our People Serve Our Communities Listen Empathize Drive Successful Outcomes Believe In Helping Others

Relationships. Security. Teamwork.

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Who We Are

Experts in helping you.

High Point Networks is a leading provider of information technology solutions in both SMB and enterprise-level markets, servicing customers from coast to coast. We specialize in anything that spans your network, data center, phone system and endpoints with a strong security focus across all things IT. Our Headquarters is in West Fargo, North Dakota with additional regional offices throughout North Dakota, South Dakota, Minnesota, Montana, and Colorado. No matter where your business is located within the United States, we have you covered.

  • Invest in yearly training to meet the needs of our customers
  • Maintain a world-class net promoter score of 89
  • Subject matter experts ensure accuracy of projects
  • Projects delivered on time, on budget & within scope

High Point Networks was created because we noticed that too many Technology Companies were focused on how much they could sell, and that didn’t seem right to us. We have always been more interested in solving problems. Know that if we train our team to focus on a result more than on a specific deal, we will be successful, and more importantly, our customers will be successful as a result. Helping others, building strong relationships and working together will always be stitched into our DNA.

 

Read all about HPN in our annual publication of 'Get to the POINT' magazine:

POINT MAG

Who We Are Not

Cultivating and maintaining long-lasting relationships is our #1 priority.  We are not interested in just selling something and walking away.  Our customers expect more and we give them more! 

  • Interested in a quick sale
  • Happy with the status quo
  • Going to sell you what you don't need
  • Your typical IT provider

17

years in business

9

office locations

145

team members & growing

3229

customers & counting

Why We Are Different

You have many choices. This is why you choose us!

We firmly believe that our guiding principles are what makes us different than other IT providers. 

Principles Teamwork Icon

TEAMWORK

How does your company react when a team member has challenge? Do they stand by and watch or step in and help? At HPN, if a team member is "on fire" others jump in and help without hesitation. At some point, you will experience an unexpected issue. We want you to know that we will be there helping every step of the way.

Principles Security Icon

SECURITY

The safest place you should be is in your home. The second safest - your job. Team members at High Point Networks have the freedom to make decisions independently for the good of the customer and the company. They have the autonomy to bring forth new ideas, challenge the status quo and collaborate as a team. The same holds true in every project, service ticket, or discussion that takes place.

Principles Relationships Icon

RELATIONSHIPS

We value the type of relationship we have with our co-workers and customers. It isn't strictly transactional, it is much deeper. Our mission is simple - help organizations achieve their technology goals. We bring value by having a deep understanding of what our customers are trying to accomplish before products are discussed. It doesn’t matter what position or title you hold; every person at HPN understands that all relationships go far beyond selling widgets.

MISSION
PURPOSE
VALUES

How It All Began

The History of High Point Networks.

High Point Networks was founded on November 1, 2003, by Tom McDougall and Justin Fetsch. Both knew their way around the technology industry and had built up the company they were working for – Applied Communications. The owner of Applied Communications was edging towards retirement, and Tom and Justin agreed this would be a good business opportunity and decided to take a leap of faith to begin writing their own story. That began the journey to creating the High Point Networks of today.  A lot has happened over the years, but we believe that HPN's principles are directly linked to why we have become one of the region's premier providers of information technology.

Acquisition History:

  • Plains Technology, Inc. of Fargo, ND | 2010 
  • VAR division of EarthBend, LLC of Sioux Falls, SD | 2017 
  • West-Tech Communications of Pueblo, CO | 2018 
  • Vermillion Technologies of Sioux Falls, SD | 2019  
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Our Leaders

"True leaders don't create followers, they create more leaders"

Serving Our Communities

We are committed to making a meaningful difference in each of the communities in which we operate and live. Community involvement is an essential part of our commitment to corporate responsibility and contributes to our strong caring culture. We realize that our team members’ talents spread well beyond their achievements in the workplace, which is why we encourage everyone to play an active role in our communities. We believe every single involvement makes a difference.