Professional Services
Service is the foundation of our success.
Efficiency, timeliness, and quality are just a few characteristics our customers use to describe our engineering support. Customers are not just a number in a queue. To us, they’re a real person with a name and a goal. In turn, we use real people to serve you. No annoying robots or chatbots. We treat every situation as if it was our own.
- Efficiency
- Timeliness
- Quality
- Project Management
- 89 NPS Quality Score
By partnering with High Point Networks, you have access to over 70 skilled, knowledgeable, friendly engineers who work as an extension of your team. They are prepared to help answer questions, assist during challenges, and dedicate themselves to always putting the customer first. We are truly in this together.
Also serving Detroit Lakes, MN; Bismarack, ND; Omaha, NE; Billings, MT; Pueblo, CO; Longmont, CO; Tulsa, OK; Brookings, SD; Denver, CO
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A Service Strategy You Can Count On
Your project is unique. It deserves a focused and strategic service strategy.
Project Spotlight: Lutheran Social Services of SD
- Keith Graber, Director of IT
- Sioux Falls, SD
- Project: DC Move… When? NOW!
- Describe the project your company implemented with High Point Networks.
We engaged HPN to help move our data center from one building to another… with two days notice! Because of possible flooding threatening the building where the data center was located, it was decided on a Wednesday to move the data center on the following Friday.
- What is an example of how High Point Networks has gone “the extra mile” to serve you during this project
Due to the time frame that was required, High Point was able to rearrange tasks that engineers had pending to accommodate our move and find staff to “be there” to help in any way needed. Everyone went above and beyond to make this move happen. There are many reasons to work with HPN, and this is another sterling example that when help is needed, HPN can be counted on to be there!
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“High Point Networks has helped Electrical Consultants, Inc. (ECI) in the last 4 years over a wide variety of platforms. They have helped us replace all our network switches, our wireless network and our phone system at 22 locations. I would recommend Jared O’Tremba and HPN to replace any telephone system you have in your organization. Jared not only installed our new phone equipment, he also trained my IT department, thus giving me more time to focus on the future needs of ECI.” – Michael Hakala
Electrical Consultants, Inc.
MT
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“High Point Networks has helped Electrical Consultants, Inc. (ECI) in the last 4 years over a wide variety of platforms. They have helped us replace all our network switches, our wireless network and our phone system at 22 locations. I would recommend Jared O’Tremba and HPN to replace any telephone system you have in your organization. Jared not only installed our new phone equipment, he also trained my IT department, thus giving me more time to focus on the future needs of ECI.” – Michael Hakala
Electrical Consultants, Inc.
MT
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“In times of crisis, HPN’s engineers have stayed up overnight to work with us. My most critical operating times are outside of typical business hours and I can always count on High Point Networks being there for us.” – Ross Anderson
Guthrie Theater
MN
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“I have had the tremendous benefit in dealing with everyone at High Point Networks and have high confidence in their work. They weren’t in it for a quick sale. From engineers to project managers, post-implementation support has been outstanding.” – Chad Harvey
Dakota Wesleyan University
SD
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“I have never found a partner as committed to our success as HPN. They are honest and don’t try to sell us something we don’t need. They base recommendations off what makes sense to the customer, not on the latest or coolest thing on the market.” – Anne Kuzas
MeBulbs
ND
Get In Touch
Have a question on our services? Curious about an event? We know you don’t like robots (and neither do we), so talk to one of our team members today and find the answer you’re looking for.