Who We Are
Experts in helping you.
High Point Networks is a leading provider of information technology solutions in both SMB and enterprise-level markets, servicing customers from coast to coast. We specialize in anything that spans your network, data center, phone system and endpoints with a strong security focus across all things IT. Our Headquarters is in West Fargo, North Dakota with additional regional offices throughout North Dakota, South Dakota, Minnesota, Montana, Colorado, Nebraska, and Oklahoma. No matter where your business is located within the United States, we have you covered.
- Invest in yearly training to meet the needs of our customers
- Maintain a world-class net promoter score of 89
- Subject matter experts ensure accuracy of projects
- Projects delivered on time, on budget & within scope
High Point Networks was created because we noticed that too many Technology Companies were focused on how much they could sell, and that didn’t seem right to us. We have always been more interested in solving problems. Know that if we train our team to focus on a result more than on a specific deal, we will be successful, and more importantly, our customers will be successful as a result. Helping others, building strong relationships and working together will always be stitched into our DNA.
Read all about HPN in our annual publication of ‘Get to the POINT’ magazine:
Who We Are Not
Cultivating and maintaining long-lasting relationships is our #1 priority. We are not interested in just selling something and walking away. Our customers expect more and we give them more!
years in business
office locations
team members & growing
customers & counting
Why We Are Different
You have many choices. This is why you choose us!
We firmly believe that our guiding principles are what makes us different than other IT providers
TEAMWORK
How does your company react when a team member has challenge? Do they stand by and watch or step in and help? At HPN, if a team member is “on fire” others jump in and help without hesitation. At some point, you will experience an unexpected issue. We want you to know that we will be there helping every step of the way.
SECURITY
The safest place you should be is in your home. The second safest – your job. Team members at High Point Networks have the freedom to make decisions independently for the good of the customer and the company. They have the autonomy to bring forth new ideas, challenge the status quo and collaborate as a team. The same holds true in every project, service ticket, or discussion that takes place.
RELATIONSHIPS
We value the type of relationship we have with our co-workers and customers. It isn’t strictly transactional, it is much deeper. Our mission is simple – help organizations achieve their technology goals. We bring value by having a deep understanding of what our customers are trying to accomplish before products are discussed. It doesn’t matter what position or title you hold; every person at HPN understands that all relationships go far beyond selling widgets.
Our Mission
- Help Team Members Grow
- Improve Customer Outcomes
- Retain & Recruit Talent
- Conduct Business Ethically
- Help First, Always
Our Purpose
Simply put, we help organizations buy and use technology. High Point Networks is built on the foundation of supporting our customers. By taking away the stress and difficulties that technology can bring, you can focus more on what makes your organization great.
- Research New Technologies
- Keep Learning & Improving
- Provide Top-Notch Support
- Listen to Our Customers
- Exceed Expectations
Our Values
Every HPN team member lives by a specific set of core values. These values reflect on every single interaction we have with our peers and customers.
- Humbly Confident
- Grow or Die
- Help First
- Do The Right Thing
- Do What You Say
How It All Began
The History of High Point Networks.
High Point Networks was founded on November 1, 2003, by Tom McDougall and Justin Fetsch. Both knew their way around the technology industry and had built up the company they were working for – Applied Communications. The owner of Applied Communications was edging towards retirement, and Tom and Justin agreed this would be a good business opportunity and decided to take a leap of faith to begin writing their own story. That began the journey to creating the High Point Networks of today. A lot has happened over the years, but we believe that HPN’s principles are directly linked to why we have become one of the region’s premier providers of information technology.
Acquisition History:
- Plains Technology, Inc. of Fargo, ND | 2010
- VAR division of EarthBend, LLC of Sioux Falls, SD | 2017
- West-Tech Communications of Pueblo, CO | 2018
- Vermillion Technologies of Sioux Falls, SD | 2019
Our Leaders
“True leaders don’t create followers, they create more leaders”
Tom McDougall
President & CEO
Justin Festch
VP of Sales
Kelly Schlauderaff
General Manager & CFO
Serving Our Communities
We are committed to making a meaningful difference in each of the communities in which we operate and live. Community involvement is an essential part of our commitment to corporate responsibility and contributes to our strong caring culture. We realize that our team members’ talents spread well beyond their achievements in the workplace, which is why we encourage everyone to play an active role in our communities. We believe every single involvement makes a difference.
