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Unified Communication Solutions

Keeping your business 'Always Connected'.

Whether users are on the road, in an office, or working from home, today’s UC enhancements can provide technologies that allow your organization to seamlessly connect anytime, anywhere.

  • Premise, Cloud & Hybrid Options
  • Connect Real-Time
  • Multi-Channel - Webchat, Social, SMS
  • Advanced Applications - Call Routing, Analytics, Recording

Let’s take your company’s simple phone system beyond its basic function. With a combination of communication tools in one simple interface, your organization can improve productivity, reduce costs, and significantly increase customer service. Our attention to detail allows us to give you a seamless UC experience from start to finish.

845

UC customers and counting

15325

endpoints supported in 2019

575

hours of training in 2019

Areas of Expertise

Our Unified Communications Engineers are 100% dedicated to bringing our customers the best communications experience possible. With diverse backgrounds ranging from on-premise, hybrid or cloud solutions to complex multi-channel applications, you can count on this team of specialized engineers to help you architect the exact solution your business requires. Having a dedicated team of engineers ensures you get the very best service your organization deserves.

  • Premise base and Hosted Cloud Phone UC Solutions
  • Contact Center Solutions with Omnichannel Interaction
  • Mobile Applications
  • Application Collaborations (Mass Notification, Performance Analytics)
  • UC Design and Disaster Recovery Planning
  • Implementation, Support, and Maintenance (Upgrade/Migration)
  • End-User and Admin Level Training
  • Data Backup/Recovery Solutions
  • Disaster Recovery Planning
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Project Spotlight: Cody Regional Health

  • Brenda Miller, System Admin
  • Cody, WY
  • Project: Phone System Upgrade
  • Tell us about Cody Regional Health’s relationship with High Point Networks.

We have been working with High Point Networks for many years now and each project we do with them keeps us coming back. It is also beneficial for us that our account manager understands the needs of healthcare.

  • What challenge(s) did the solution that was implemented solve for Cody Regional Health?

Our Cisco phone system was to the point of needing to be upgraded or refreshed, so we determined that it was time for a full replacement. The manageability of the Mitel phone system is so much easier. There are many additional things that the Mitel system can do that come with the system at no additional cost.

  • How did having a project manager specifically assigned to your company help streamline your project?

We do not have the luxury of having someone on staff to do project management so, having someone with that ability helped us make sure we were keeping everything on track.

 

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High Point Networks is committed to providing the highest level of customer service at all times. Contact us and get connected with the best resources to answer your questions or solve your business challenges right away!