Unified Communications

Sioux Falls

Communicate. Collaborate. Succeed.

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Unified Communication Solutions

Keeping your business ‘Always Connected’ with unified communication solutions.

Whether users are on the road, in an office, or working from home, today’s UC enhancements can provide technologies that allow your organization to seamlessly connect anytime, anywhere.

  • Premise, Cloud & Hybrid Options
  • Connect Real-Time
  • Multi-Channel – Webchat, Social, SMS
  • Advanced Applications – Call Routing, Analytics, Recording

Let’s take your company’s simple phone system beyond its basic function. With a combination of communication tools in one simple interface, your organization can improve productivity, reduce costs, and significantly increase customer service with HPN expert phone systems. UC
technologies can benefit every business. However, in order to take advantage of this technology, you need the technical expertise. Our attention to detail allows us to give you a seamless UC experience from start to finish.

Also serving Detroit Lakes, MN; Bismarack, ND; Omaha, NE; Billings, MT; Pueblo, CO; Longmont, CO; Tulsa, OK; Brookings, SD; Denver, CO

845

UC customers and counting

15325

endpoints supported in 2019

575

hours of training in 2019

Areas of Expertise

Our Unified Communications IT Engineers are 100% dedicated to bringing our customers the best communications experience possible. With diverse backgrounds ranging from on-premise, hybrid or cloud solutions to complex multi-channel applications, you can count on this team of specialized engineers to help you architect the exact unified communications solution your business requires. Having a dedicated team of engineers ensures you get the very best service your organization deserves.

  • Premise base and Hosted Cloud Phone UC Solutions
  • Contact Center Solutions with Omnichannel Interaction
  • Mobile Applications
  • Application Collaborations (Mass Notification, Performance Analytics)
  • UC Design and Disaster Recovery Planning
  • Implementation, Support, and Maintenance (Upgrade/Migration)
  • End-User and Admin Level Training
  • Data Backup/Recovery Solutions
  • Disaster Recovery Planning

Let’s Talk

Project Spotlight: Cody Regional Health

  • Brenda Miller, System Admin
  • Cody, WY
  • Project: Phone System Upgrade
  • Tell us about Cody Regional Health’s relationship with High Point Networks.

We have been working with High Point Networks for many years now and each project we do with them keeps us coming back. It is also beneficial for us that our account manager understands the needs of healthcare.

  • What challenge(s) did the solution that was implemented solve for Cody Regional Health?

Our Cisco phone system was to the point of needing to be upgraded or refreshed, so we determined that it was time for a full replacement. The manageability of the Mitel phone system is so much easier. There are many additional things that the Mitel system can do that come with the system at no additional cost.

  • How did having a project manager specifically assigned to your company help streamline your project?

We do not have the luxury of having someone on staff to do project management so, having someone with that ability helped us make sure we were keeping everything on track.

 

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“High Point Networks has helped Electrical Consultants, Inc. (ECI) in the last 4 years over a wide variety of platforms. They have helped us replace all our network switches, our wireless network and our phone system at 22 locations. I would recommend Jared O’Tremba and HPN to replace any telephone system you have in your organization. Jared not only installed our new phone equipment, he also trained my IT department, thus giving me more time to focus on the future needs of ECI.” – Michael Hakala

Electrical Consultants, Inc.

MT

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“High Point Networks has helped Electrical Consultants, Inc. (ECI) in the last 4 years over a wide variety of platforms. They have helped us replace all our network switches, our wireless network and our phone system at 22 locations. I would recommend Jared O’Tremba and HPN to replace any telephone system you have in your organization. Jared not only installed our new phone equipment, he also trained my IT department, thus giving me more time to focus on the future needs of ECI.” – Michael Hakala

Electrical Consultants, Inc.

MT

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“In times of crisis, HPN’s engineers have stayed up overnight to work with us. My most critical operating times are outside of typical business hours and I can always count on High Point Networks being there for us.” – Ross Anderson

Guthrie Theater

MN

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“I have had the tremendous benefit in dealing with everyone at High Point Networks and have high confidence in their work. They weren’t in it for a quick sale. From engineers to project managers, post-implementation support has been outstanding.” – Chad Harvey

Dakota Wesleyan University

SD

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“I have never found a partner as committed to our success as HPN. They are honest and don’t try to sell us something we don’t need. They base recommendations off what makes sense to the customer, not on the latest or coolest thing on the market.” – Anne Kuzas

MeBulbs

ND

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Have a question on our services? Curious about an event? We know you don’t like robots (and neither do we), so talk to one of our team members today and find the answer you’re looking for.





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